Privacy Policy

Last updated: 1 July 2026

1. Who we are

MIDAS PET PRODUCTS LIMITED("Midas Pet", "we", "us") operates the website at midaspet.shop. We are the data controller for the personal data described in this policy. You can contact us at support@midaspet.shop.

2. Data we collect

• Details you enter into the enrichment studio, such as pet type, activity level and home space.
• Contact details you provide when you email us or complete the contact form (name and email).
• Basic technical data such as browser type and anonymised usage statistics.

The studio does not require an account to preview a board, and we do not ask for health or veterinary information about your pet.

3. How we use your data

• To generate and display enrichment board suggestions in your browser.
• To respond to enquiries you send us.
• To maintain the security and performance of the website.

4. Legal bases

We process contact data on the basis of your consent and our legitimate interest in answering enquiries. We process technical data on the basis of our legitimate interest in operating a secure, reliable website.

5. Payments

Online checkout is not currently enabled on this site — payment provider pending. We do not collect or store card or bank details. When a payment provider is added, its own privacy terms will apply to payment processing and will be linked here.

6. Sharing and retention

We do not sell your personal data. We share it only with service providers that help us run the website, under appropriate agreements. We keep enquiry data for as long as needed to answer your request and to meet our legal obligations, then delete it.

7. Your rights

Under UK data protection law you may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise these rights, email support@midaspet.shop. You may also complain to the UK Information Commissioner's Office.

8. Cookies

We use only essential cookies needed to run the site. We do not use advertising cookies or cross-site tracking.

9. Changes

We may update this policy from time to time. The date at the top shows when it was last revised.